Responsible Gaming

Entertainment, Not Income

Gaming at 1win should be viewed as entertainment only, similar to going to the cinema or watching a sport. Gambling is never a reliable way to earn money. The odds are always in favor of the house, and you should only gamble with money you can afford to lose completely. Set a budget for entertainment purposes and stick to it.

Age Verification

You must be 18 years of age or older to gamble at 1win in Brazil. This is a legal requirement. By accessing our platform, you confirm that you meet this minimum age requirement. We take underage protection seriously and reserve the right to verify age and close accounts that violate this policy.

Warning Signs of Problem Gambling

If you recognize any of these warning signs, it may indicate a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family or friends
• Gambling with money needed for essential expenses (bills, rent, food)
• Spending increasing amounts of time or money gambling
• Feeling anxious or irritable when trying to reduce gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to gamble or pay gambling debts
• Failed attempts to stop or reduce gambling
• Neglecting work, school, or relationships due to gambling
• Lying to loved ones about the extent of your gambling

Self-Help Tools & Controls

1win provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive reminders during your gaming sessions about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all 1win services
• Account Closure: Request permanent closure of your account at any time

To access these tools, log into your account or contact our customer support team for assistance.

Support Organizations in Brazil

If you or someone you know is struggling with problem gambling, help is available. Please contact these organizations:

International Resources:

• GamCare (UK) - www.gamcare.org.uk
• GamStop (UK) - www.gamstop.co.uk
• Gambling Help Online (Australia) - www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) - www.responsiblegambling.org
• National Council on Problem Gambling (USA) - www.ncpgambling.org